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Timeframe : We strive to fulfill orders as soon as possible, usually within 1-2 business days. Larger items, expect upto 4 business days.

Costs : FREE SHIPPING on all of our items. At this time, there is not an option to pay for upgrading shipping services.

Geography : Currently, we ship only to the lower 48 states of the USA. We do not ship internationally or to PO Boxes, Freight Forwarders, Military addresses, Hawaii, Puerto Rico, or Alaska. Any orders received with the above mentioned may be automatically cancelled by us.

Carriers : Most of our items are shipped using FedEx, UPS, or USPS.

Eligibility : We accept Returns within 30 days from the delivery date. Any purchase that is made between November 1st and January 1st has an extended holiday return policy, and can be returned by January 31st.

Return Shipping : Diamond Home will waive return shipping on any item that is found damaged, defective, incorrect item shipped, or missing parts.